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Lass + Lad are confident that you will love your purchase.

However, if you do need to exchange an item due to incorrect size, that is not a problem. Please notify us of your intention to exchange within 5 days. Items being returns must be sent back in their original condition, unworn and with all tags attached.

If we cannot offer a size exchange, we will issue store credit.

All sale items are non-returnable and non-refundable.

If you have any questions regarding an exchange, please email us at carissa@lassandlad.co.nz within 5 days of purchase.

Lass + Lad do not take responsibility of any items lost in the process of returning to us.

Return shipping costs are to be covered by the customer.